Frequently Asked Questions

Healthy Dog Cookies

Q: What flavors of dog cookies do you have?
A: We have 5 original flavors of healthy dog treats that we sell all year round. These dog treats are Carob Chip, Carob Carob Chip, Mint Carob Chip, P.B. Fresh and Old Fashioned Peanut Butter.

Q: Do you have any healthy dog treats flavors that will freshen dog breath?

A: Yes, both our Mint Carob Chip and P.B. Fresh dog treats were formulated to help freshen dog breath. Both of these healthy dog treats contain mint and parsley. The mint gives a powerful burst of freshness as soon as your dog sinks his/her teeth in. The parsley helps freshen dog breath at the source, in the dogs stomach.

Q: Will you have seasonal flavors of healthy dog treats that are only available during certain times of the year?
A: Yes, We do have seasonal flavors of dog cookies that are available only for a limited time. So far we have had Mellow Mutt which were made from bannana and chamomile to help calm your dogs nerves. We also offered another seasonal cookie for the autumn season Pumpkin Spice!

Q: How many healthy dog treats do I get in a bag of cookies?
A: We currently offer our healthy dog cookies in two quantities 13 cookies bags and 24 cookie bags.

Q:Are your healthy dog treats safe for ALL dogs?
A: When creating our healthy dog treats we took every precuation possible to provide the safest and most nutritious all-natural dog treats intended for all dogs. Compare the ingredients we use in our healthy dog treats to the ingredients list of any other dog treat made by another comapny. Time and time againg you will always find at least one of the following in the other brands cookies....poor quality ingredients, animal by-products, sugar (aka sucrose), corn syrup, molases, honey or other unpronouncable lab created ingredients. Unless your dog has a uncommon medial condition or uncommon allergic reaction to one of our ingredients in our dog treats are considered safe for all healthy dogs. When in doubt ask your veterinarian. Tip: If your dog does have special needs please contact us and we will discuss how we can create a special order of healthy dog treats for you and your dog.

Q: How many of your healthy dog treats can I safely give my dog?
A: Whether the treats you give your dog are healthy or not, you should always moderate how many you should give them. Remember no one knows your dog like you do. If your dog is small a couple of dog treats a day should be plenty. If your dog is a larger breed you can get away with giving him/her quite a few more dog treats if you wish. Someone wise once said, "Too much of a good thing is an awesome thing, but too much of an awesome thing can become a really stupid thing." In other words, be generous with the dog cookies but be careful not to give your dog too many treats. He/she might get bored with it, or even start to gain weight if he/she eats a lot of treats and doesn't get much of a workout. Tip: Be generous but be smart.

Q:Will my dog prefer your healthy dog treats over his/her regular food? Will this be a problem?
A: (See previuos question)

Q: Are your healthy dog treats considered "Diet"?
A: We don't consider our dog treats "diet" but some might call it that since we do not use any sugar or other unhealthy ingredients. We generally consider our dog teats to be "Gourmet" becouse we use the best ingredients possible and we leave out anything unpure. The end result is delicious dog treats that no dog can resist.

Q:Will your healthy dog treats go bad?
A: We include a oxgen absorber in each bag of healthy dog treats to help maintain freshness. After opening the bag be sure to store the dog treats in a air tight container with the oxygen absorber. Be sure the dog treats stay dry and store them in a cool dry place, they should stay good for well over a month. Tip: Freeze the dog treats and give them to your dog as a refreshing frozen treat. Albert really likes the frozen mint carob chip cookies.

Q: What if the dog treats I orderd arrive spoiled? What If I need to return your cookies for some other reason?
A: In the unexpected event that you need to return the dog treats. Please, contact us as soon as possible so that we can resolve your problem immediately. When leaving a message please be as detailed as possible so that we might be able to resolve your problem quickly as possible. **If a return is required you will be asked to pay the return postage for the unwanted items and you will be reimbursed the cost of your dog treats and return shipping costs or we will send you a replacement if you choose.

Q: What are your healthy dog treats made of?
A: The main ingredient in all of our healthy dog treats is organic whole wheat pastry flour. All of the ingredients we use in our dog treats are the same ingredients that you would find in ordinary store bought dog treats. The diffrence is that we use ingredients that are a much higher quality than what other common dog treat companies provide. Normal store bought dog treats are created in a lab from scraps of animals left over from "people quality" food production. Equally as important as the use of higher quality ingredients, is the absence of the bad ingredients in our healthy dog treats that other dog treat companies use that are known to be halmful to their health, like corn syrup, sugar and garlic.

Q: Why dog cookies?
A: Cookies are one of those forbidden foods that dogs always see their owners eating but rarely get to taste. When your dog eats our dog cookies he will think that he is eating the real deal and may even be cautious at first.

Q: Your healthy dog treats are hand made? What exactly does that mean?
A: All of our healthy dog treats are hand made the old fashioned way with not much more than a bowl and spoon. This way we can ensure that each and every batch receives the right amount of care and attention, not to mention that extra dose of love.

Q: I have a great idea for a new line of dog treats! Will you make it for me?
A: We are always open to new ideas and suggestions. If you have a new dog treat idea that you would like to try we will be more than happy to work with you to make your idea a reality. Contact us through the contact page of our website to let us know about your great idea.

Q: My child just ate some of your dog treats, should I be concerned?
A: All of our healthy dog treats are made with 100% human grade ingredients so there is no need to be concerned. However your child may have a unfavorable taste in his or her mouth since our dog treats are not very palatable for humans because we do not use any form of sweeteners or sugar to the dog treats. **Our dog treats are intended to be eaten by dogs.

Q: The dog treats I bought started to grow mold shortly after I bought them. How can I prevent this from happening?
A: Since we do not use any preservatives on our healthy dog treats, special precautions need to be taken to ensure that the dog treats stay fresh and unspoiled. Be sure that the dog cookies stay completely dry and are stored in an air tight container with the oxygen obsorber that was included with the dog treats packaging to ensure that they stay fresh. You can also add a piece of a cinnimon stick to the container of healthy dog treats to act as a natural preservative or you can freeze the dog treats to give your dog a cool treat. Tip: Be sure the dog cookies stay completely dry.

Q: I bought some healthy dog treats from you a while ago but the flavor is no longer available. What happend to it?
A: Albert's Finest currently offers five healthy dog treat flavors at all times. We also have specialty dog cookie flavors that are only around for a limited time for seasons or holidays. We accept special orders with restrictions. Contact us to find out more.

Q: Will the dog treats create a stain on my carpet?
A: We reccomend letting your dog eat the cookies over a flat easilly cleanable surface, but if your dog eats the cookie over your carpet and leaves crumbs. It should easilly be vaccumed up.

Ingredients in our Healthy Dog Treats

Q: What makes the ingredients in your healthy dog treats better than the other dog treats out there?
A: Our quality guarantee sets our standards far above what the other dog treat companies and dog cookie bakeries have reached.

Q: What is carob?
A: Carob is used as a safe chocolate substitute for dogs. In powder form carob has a similar consistency and tastes similar to cocoa but without the caffine and harmful side effects. For human consumption carob has been said to be a better match for fruit than chocolate.

Q: I noticed that the ingredients list of PB Fresh and Mint Carob Chip dog treats list parsley as an ingredient. Why?
A: The PB Fresh and Mint Carob Chip dog treats are intended to freshen dog breath. The mint instantly helps freshen dog breath in the mouth while the parsley helps freshen dog breath at the scource, in the stomach.

Q: Since Albert's Finest insists on the best quality possible then why aren't ALL of your healthy dog treats100% organic?
A: Our healthy dog treats are made with 100% organic ingredients whenever and wherever possible. However not all of our ingredients can be found in the organic variety so we use all natural ingredients in those instances. We are contantly looking for new organic ingredients that were previously unavailable to us. If you have information about organic ingredients that we do not currently use or know about, feel free to let us know via our contact page.

Q: What are animal by-products and why don't you use them?
A: Animal by-products are commonly found in pet feeds and pet treats and is usually (but not always) created from grinding the stripped animal carcas left over after butchering and removing the desireable parts used for human consumption. These rejected parts may include Beef spines and brains (which have been linked to certain diseases in pets), chicken feet and anything else left over excluding only hair, hooves and horns. The current standards for animal by-products even allow the inclusion of parts from sick, dying, or dead animals. Why would anyone want to feed this junk to their dog?

Q: Whats wrong with food coloring and preservatives?
A: Studies have shown that food coloring and preservatives increase hyperactivity, including ADHD in kids. Your dogs body works and functions much like a childs body. Much like humans, hyperactivity and diabetes are also found in dogs and are becoming more and more common.

Q: Why should I be able to pronounce the ingredients in my dogs food?
A: The unpronounceable ingredients that you find in your dogs food and sometimes even your own are usually made in a lab by adding chemicals, taking out molecules and processing it untill a completely new un-natural substance is formed. It is belived that the denaturing of food (processing a natural substance into something that can not be found in nature) makes the substance unrecognizable by the body and the body will then either reject the substance through waste (and not contribute nutritionally as intended) or store the substance in fat cells to get it out of the way causing increased toxin levels.

Q: All of the ingredients in the healthy dog treats are human grade? Does that mean I can eat them?
A: All of the ingredients we use in our healthy dog treats are human grade but the recipes were designed with a dogs taste palate in mind. Since the dog treats are free of any type of sweetener the cookies won't taste very good. After ignoring warnings that the cookies are intended for dogs, people have eaten our dog cookies and informed us that they actually enjoyed the flavor. Our dog cookies are not intended for human consumption.

Q: All of the ingredients in the healthy dog treats are human grade? I thought dogs were not supposed to eat "people food"?
A: All of our ingredients are human grade but the end product is not considered people food. Our treats are safe and approved for dog consumption. All of our ingredients are commonly found in dog food and dog treats that can easily be found in most pets stores. "People food," that dogs should not eat are table scraps and other foods not approved for dog consumption.

Albert the Dog

Q: Who is Albert?
A: Albert is the inspiration for Albert's Finest's healthy dog treats. He is the official taste tester for Albert's Finest.

Q: What kind of dog is Albert?
A: Albert is a border collie mix. We have no idea what the other half is.

Q: Can I meet Albert?
A: Albert can be seen most frequently at the dog parks around Lakewood Colorado. Albert will occasionaly take trips to try out new dog parks around Denver Colorado and the surrounding towns. If you happen to meet Albert ask about a free dog cookie sample that you can take with you.

General Questions

Q: How will the dog cookies be shipped to me?
A: Once you place an order we will ship your dog cookies by Priority Mail with United States Postal Service, which takes 2-3 days from time of placing the shipment. We need 24 hours to prepare your order for shipment. So from the time of order you should recieve your dog cookies within 4 business days. Tip: Order 4 or more and you get FREE SHIPPING!

Q: How much is shipping and handeling?
A: If you order 1-3 bags of dog cookies shipping and handleing will be $5. If you order 4 or more bags of our dog cookies you will recieve FREE SHIPPING!

Q: Do you ship to P.O. Boxes?
A:Since we only ship via the Unied States Postal Service you may have us deliver to your P.O. Box.

Q: Do you accept cash?
A: Sorry we currently do not accept checks or cash as payment for our healthy dog treats. All of our transactions are made through the PayPal network or google checkout.

Q: I want to sell your healthy dog treats in my retail store.
A: If you are interested in selling our healthy dog treats in your store contact us to discuss options.

Q: My dog keeps swallowing the dog cookies whole. Is there a good way to prevent this?
A: Try holding the dog cookie in your closed hand so that ony a small portion of the dog cookie is revealed letting your dog nibble off pieces. Your dog should begin chewing the dog cookies on his or her own once it gets used to the tasty new dog treats.

Q: My dog LOVES your healthy dog treats and I want to share my experience!
A: You can contact us through our website and we will walk you through getting your dog featured on the "Our Friends" section of the website.

Q: Do you have a newsletter I can subscribe to?
A: We do not currently offer a newsletter. However we do have a blog that frequently gets updated with new dog cookie flavors. The blog offers an RSS feed that allows you to subcribe to in order to stay informed on our new dog cookie releases and to see what Albert has been up to.